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Master Communication@Work

How to use behaviour analysis for business success
by Ally Yates

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Do you ever feel frustrated, anxious or ineffective when communicating with others at work?

Miscommunications lead to wasted time, productivity losses and in some cases upset and anger. It really does not need to be that way. Sharing the secrets of Behaviour Analysis (the study of what we say and how we say it), Ally Yates draws on extensive academic research and over 30 years of corporate experience. With an informative, easy-to-read style, the concepts are clearly explained and supported by illuminating examples. This book provides clever, practical tips for modifying your behaviour so that you can increase your effectiveness and achieve more positive outcomes.

  • Genre Business
  • Language English
  • Format Paperback
  • Page Count 180 pages
  • Release Date 26-Jun-2019
  • ISBN 13 978-93-88423-51-9

Original price was: ₹299.Current price is: ₹269. 10% off

For sale in the Indian Subcontinent only

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About the Author

Ally Yates

ALLY YATES is an expert on Behaviour Analysis and the interactions that define us at work. Ally is an independent consultant, facilitator, trainer and coach. She has collaborated with international business schools and has received national and international training awards.